Free shipping within Hong Kong for orders above HKD$500
contact@hutchun.com
ICON ICON 0
  • Your shopping cart is empty!

Delivery & Self-Collection

Delivery & Self-Collection

Collection can be arranged at our store in Wan Chai, collection instructions can be found in your order form. Please show your order form at the counter, either a screenshoot or a physical copy.

Collection is free

Total shipping time is calculated as follows:

PROCESSING TIME + TRANSIT TIME =TOTAL SHIPPING TIME

STANDARD SHIPPING (E-EXPRESS)

Processing time: 3-5 working days.

Transit time: Zone A countries (10-15 working days), Zone B countries (15-30 working days)

Zone A countries: Asia. Other countries are in Zone B.

Please note that "working days" excludes public holidays and weekends.

EMS SHIPPING (SURCHARGE)

EMS delivery is provided by China EMS and starts at $13.

Processing time: 4-6 working days, does not include additional processing/production/assembly time if indicated.

Transit time: 4-7 working days for all countries.

 

For exact transit times and surcharges, refer to the Shipping Calculator on the Cart page.

Yes, to ensure accurate delivery, a signature is required.

This means that a recipient is absent during delivery attempt, the parcel will be sent to a local post office. A notice slip will be left at your address asking you to pick it up.

Zemos is not liable for ay parcels that are returned due to failed retrieval from the post office. After the tracking number is provided, you are responsible for tracking your shipment.

When you place an International Order with us (non-Hong Kong), not only do you pay for the item/s and our shipping rate for the item/s to get to you, you are additionally responsible for the destination country's international tariff fees which we cannot predict. You are responsible for the international tariff fees and if you refuse to pay them upon receiving the package, it will then be sent back to us (or placed in abandonment) and you will forfeit not only the item but all fees paid to Zemos, including the cost of item/s.

Orders are processed at our Hong Kong headquarters. Some orders may be fulfilled from our USA or Singapore warehouses based on inventory location.

Yes!

 

To ensure that you have a peace of mind, all our delivery are tracked so that you know your orders are getting closer to you, at every stage of its shipment!

Once your order has been processed, you will receive an email confirmation.  Please contact us directly for any questions or requests regarding shipping methods, or address changes. Customers will be notified of a proper tracking number for your order once it has been fulfilled. 

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum