Please note that items on sale or purchased with a coupon code are final sale and cannot be returned or exchanged.
Zemos maintains high product quality and strict quality control. We offer a comprehensive 15 Days Return Policy.
Items in original condition (unworn, unwashed, unused merchandise with all original tags, sales receipt and packaging intact) can be returned for a partial refund.
Under no circumstances can washed items be returned for a refund or exchange.
Orders that have not yet started processing and placed less than 4 hours ago can be amended or cancelled. 20% administration fees apply to both changes and cancellations.
This does not apply to items that are out of stock, hence thereafter Zemos will contact you for either an alternative item or full refund.
Not to worry!
You can pay via Paypal or credit card (through Paypal, but account not required). For credit card payments, you will be directed to a secure payment page to enter your credit card information during checkout. Upon completion, you will be returned to Zemosonline.com
Zemos accepts all payments in USD. If you are outside the US, your credit card issuer will use the latest exchange rates to convert the transaction amount into your local currency.
The credit card verification (CVV) code is a security measure to protect against fraud. This is a 3-digit value printed on the back of your Mastercard or Visa credit card. We do not store this information and erase it after the transaction is completed.
Our payment processor is fully PCI Level 1 compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. Rest assured that your credit card information is secure when shopping with us.
Simply key in your discount code at the check out! Only 1 promotional code or offer can be used per order.